Terms and Conditions

Article 1 – GENERAL
1.1
Cbra Designs is an activity of Cbra Systems, Groningen.
1.2
These general terms and conditions apply to all orders placed via the website. By placing an order, the customer agrees to these terms and conditions.
1.3
Customer is understood to mean every visitor, both natural and legal person, who places an order via the website.
1.4
Dutch law applies to these general terms and conditions.

Article 2 – ORDER AND DELIVERY
2.1
All prices on the website www.cbra.systems are in euros and excluding shipping costs. Cbra Systems is exempt from VAT under the 2020 Small Business Scheme.
2.2.
The amount of the shipping costs is stated on the website and is communicated to the customer in advance.
2.3
After placing your order you will receive an email from us within 2 working days with a confirmation and the amount to be paid including shipping costs. If you have not received a confirmation e-mail within this period, your order has not arrived and we request you to contact us.
2.4
If one or more articles are not in stock, we will inform you in time. You can then choose to cancel these items or leave them in backorder. Backorders are delivered without additional shipping costs.
2.5
All payments must be made in advance to our bank account at the ING bank; the bank details are provided to the customer by cbra.systems when confirming the order email. Due to the high costs, no articles are sent COD.
2.6
After receiving your payment, the ordered items will be sent to the address provided by you within 3 working days. Shipping generally takes place via PostNL; for larger packages, a Parcel Service is used.
2.7
If your payment is not received by us within 7 working days after ordering, we will cancel your order. 2.8 You will receive a specified invoice with your order.
2.9
If one or more of the ordered items do not meet your wishes, you can notify us by e-mail up to 5 working days after receipt of the order. After receipt and inspection of the return shipment, we will refund the relevant amount, including the shipping costs (by weight of the return shipment), to the bank account you provided within 5 working days. The costs for returning the items are for the account of the customer.

Article 3 – PRIVACY
3.1
See the separate page “Privacy Policy” on this website. Groningen, January 1, 2020